Nancy Benson Sales Representative

After finishing her university degree, Nancy began working for the federal government in Ottawa, designing exhibits and trade Fairs. At that point in her life, Nancy never imagined that she would use these business and people skills for her future career in real estate. With a background in urban planning, construction and renovation, her vast experience and knowledge has allowed her to assist clients in envisioning potential renovations in their future home. When it comes to visualizing, Nancy has always had a knack for helping clients see the potential in their new space, whether it is a condominium, apartment or older home in one of the established neighborhoods throughout the city.

As a realtor with 30 years of experience, Nancy operates a full service office at RE/MAX Hallmark Realty Ottawa – “the largest single Realty office in the Ottawa-Carleton area.”

Nancy deals with a wide range of properties, and attributes her success to her ability for matching buyers with just the right property. Another characteristic that sets Nancy apart from other realtors is the elegant and professional way she markets properties for her sellers. Nancy and her associates pride themselves on their marketing skills, using digital images for both print and web advertising.

Penelope Routier Sales Representative

Penny was born and raised in Ottawa and continues to proudly reside in the beautiful capital with her family. She has a background in athletics and the high-tech industry. A licensed Realtor since 2013, Penny is a genuine “people person,” possessing the ability to engage her clients with compassion, superb attention to detail, and unparalleled customer service. She prides herself on the fact that people know they can count on her. Penny believes firmly in educating her clients and walking in tandem with them throughout the process to ensure a seamless experience for everyone involved. Her promise is to support, inform, and represent her clients, while consistently delivering superior service.  Your experience will be unique as your complete satisfaction is her number one priority.

Kayla Boettcher Design Coordinator

Having finished her undergraduate degree in Art History at Carleton University, Kayla worked in the commercial art gallery sector before returning to Algonquin College to study Architectural Technology. As a student, Kayla is learning the essentials of architectural design and building sciences. Her formal education provides her with technical skills, while her experience in customer service has given her the communication skills needed to provide excellent client care. Kayla works with Nancy Benson & Associates full time in the summer months, ensuring everything runs smoothly in the office, designing & delivering presentation material, and aiding in any other area where she may be needed. In her spare time, Kayla enjoys boxing, yoga, and spending time outdoors.



Anne Bullen Client Care, Marketing & Social Media

Originally from Kingston, ON, (where she has now returned & continues to work remotely) Anne studied at St. Lawrence College and Willis College and moved to Ottawa 14 years ago. She joined Nancy’s team at RE/MAX Hallmark Realty Group in May of 2013. With her experience in software training, management and data entry, Anne quickly emerged as a valuable asset in the operations of Nancy’s office. Anne’s tasks include managing the marketing process for new and current listings, planning a marketing schedule, maintaining our website and posting real estate articles and information on social media for Nancy’s followers. She is constantly in communication with Nancy’s clients, other agents and prospective buyers and sellers.

Among her many activities in Nancy’s office, Anne says she particularly enjoys “researching and posting useful real estate information, whether it be home improvement ideas or mortgage-related facts on Nancy’s social media platforms, and then tracking the outcomes, reach and likes of her followers.”

Outside of the office, Anne’s interests include gardening, biking, kayaking, yoga & more, while living & eating healthy.